Returns

If you need to return something, please email us at:

frontporchfun@gmail.com

with your order number and reason for the return. Shipping costs are not refundable, and you will be responsible for return shipping costs. (We highly encourage you purchase shipping insurance)

We offer store credit and size exchanges for all purchases.

--In order for a return to be accepted, clothing item must be unworn, unwashed, with original tags & packaging intact.

--Décor items must have original tag attached and not be altered in any way (floral stems cut, damaged etc…)

The following items DO NOT qualify for a return of any kind:

--Jewelry

--Socks

--Bath & body items

--Sale items (over 30% off NON-RETURNABLE and NO exchanges)

--Any item noted with FINAL SALE

Refunds:

We will allow an exchange on items received within 7 business days from the time of delivery. Please email us within the 7 day window so we can approve the return! (Not eligible on any items with a discount of 30% or more.) 

Sending Back Returns:

Please include your name, address, email and phone number in your package.

Mail it back to us at:

The Front Porch

1530 E. Moreland Blvd

Attn: Returns

The Front Porch does not reimburse for initial shipping costs OR return shipping costs.

We HIGHLY recommend keeping your tracking number for your return. We are not responsible for lost return packages.

My Item came damaged. Help! We want you to love your items! We try to inspect every item but we are only human and sometimes miss things. If you have a damaged item please email info@frontporchwarehouse.com  with a picture of the damaged item. Please include your name, order number, and 'damaged item received' in the subject line.  We want to make things right and will compensate you for any shipping charges for damaged goods.

Processing Time for Returns:

Please allow 3-5 business days for processing after we receive your return.

Refunds may take up to 7-10+ business days for the refund to post to your account. (every banks timing is different0

We reserve the right to refuse a return if the items have any signs of wear, alteration, misuse, or damage. 

Store Credit:

Eligible on returns requested within 7 business from date of delivery. Store credit will be issued in the form of a coupon code sent via email.

Returns beyond the 7 day window will not be processed.

Sale Items:

Please note that all sale items 30% and above are FINAL SALE. They are not eligible for refunds, store credits, or size exchange. Any of these items sent back will be marked return to sender.